Enter Frame Privacy Policy

"雅登永恆文化科技有限公司" and its related entities ("Company", "we", "us", or "our") provide a creative platform powered by artificial intelligence that enables users to generate and edit images, video, audio and other media using a combination of proprietary and third-party artificial intelligence models. This Privacy Policy describes how Enter Frame handles personal information we collect through products or services associated with this Privacy Policy, including our website (https://enterframe.vercel.app/) and related products and pages that may be developed subsequently, and our community discovery pages (collectively, the "Services"), as well as future marketing campaigns, live events and other activities described in this Privacy Policy.

1. What personal information we collect

1.1. Information you provide to us. Personal information you may provide to us through the Services or otherwise includes:

• Contact information, such as your name, email address, phone number.
• Profile information, such as a username and password you can set to create an online account, a personal profile, and any information you add to your account profile.
• Demographic data, such as your date of birth, age and gender.
• Records of our communications with you, including communication data about the content of messages you contact us through the service, social media or other means.
• Transaction data, such as information necessary to complete your order on or through the Service, including order numbers and transaction history.
• Payment data, including payment card information or bank account numbers. Please note that payment data is collected and stored by our payment processor and is not provided to us directly.
• User-shared multimedia data, such as text, photos, images and videos, that you upload and are processed by the Service, as well as related metadata. Metadata includes information about how, when, where, and by whom content was collected, as well as how the content was formatted or edited.
• Query and prompt data, such as commands, descriptions, comments, questions, messages, and content or information you otherwise provide through our demos and services, and related metadata.
• Feedback data, such as information about your experience using the Services.
• Other data not specifically listed here will be used in the manner described in this Privacy Policy or disclosed at the time of collection.
• Biometric information, including any biometric identifier and biometric data, refers to information generated by measuring your body or biometric characteristics, such as a facial geometry scan. When using certain features of the Service, you may upload photos or videos containing faces or voices. Under some laws, the use of these characteristics may involve the collection of biometric information, which is subject to special category data protection under the LGDP.

1.2. Information from third party sources.

• Public sources such as government agencies, public records, social media platforms, and other publicly available sources.
• Service providers who provide services on our behalf or assist us in operating our services or business.
• Third-party services, such as social media services and cloud storage platforms that you use to log in or otherwise associate a service account, such as Google: You can log in with your Google account. This data may include your Google username, avatar, and other information associated with your Google account on the third-party service that is provided to us pursuant to your account settings on that service. Our use and disclosure of information received from the Google API will be subject to the Google API Service https://developers.google.com/terms/api-services-user-data-policy User Data Policy, including limited use requirements.

1.3.Information automatically collected due to your use of product services. We, our service providers and business partners may automatically record information about you, your computer or mobile device, and your interactions with the Services, our communications and other online services, such as:

• Device data, such as your computer or mobile device's operating system type and version, manufacturer and model, browser type, screen resolution, memory and disk size, CPU usage, device type (e.g. phone, tablet), IP address, unique identifiers (including identifiers for advertising purposes), language settings, mobile device operator, radio/network information (e.g. Wi-Fi, LTE, 5G) and general location information such as city, state or geographic area.
• Online activity data, such as the pages or screens you view, how long you stay on the page or screen, the website you visited before accessing the Service, navigation paths between pages or screens, information about activity on pages or screens, access times and lengths, and whether you opened our emails or clicked on links within them.
• Location data when authorizing services to access your device's location.

1.4. Cookies and Similar Technologies.

1.4.1. Cookies are text files created by a web server and stored on your computer or mobile device. The contents of a cookie can only be retrieved or read by the server that created the cookie. Cookies are unique to the browser or mobile application you are using. They usually contain identifiers, site names, numbers, and characters.

Cookies are sometimes stored on your computer or mobile device to improve user experience, including:

(1) Necessary Cookies:

• Log in and verify. When you log in to this website using your ID, cookies can help you navigate between different pages without having to log in again at each page.
• Store your preferences and settings. Websites can use cookies to save personal settings such as language, font size and other browsing preferences.

(2) Analysis Cookies: Statistical analysis. Cookies allow us to collect information about your use of our website, including recording a single visit (using a session cookie) or multiple visits (using a persistent cookie).

(3) Advertising Cookies: Interest-based advertising. Through cookies, we can collect information about your online activities, discover your interests, and serve you highly relevant advertising.

You can manage or delete Cookies according to your preferences. You can clear all cookies stored on your computer, and most browsers also provide the option to block cookies. For more information about changing your browser settings, please contact your browser provider.

If you clear your cookies, you will need to change your settings each time you visit our website. Please note that some of our services may require the use of cookies. In this case, disabling cookies may affect all or part of the services provided.

1.4.2. Web beacons and pixel tags

In addition to Cookies, we may also use other similar technologies on our website, such as web beacons and pixel tags. Web beacons are typically electronic images embedded in a website or email that are used to identify a device cookie when the website or email is visited. Pixel tags allow us to send emails in a format that is readable by you and to check whether the email has been opened.

We and our third-party partners use these technologies for a variety of purposes, including analyzing service usage (in conjunction with Cookies) and providing you with more satisfying content and advertising. For example, emails we send you may contain clickable links to our website. If you click on this URL, we will track your visit to help you understand your preferences for products and services and improve customer service levels.

1.4.3. Other similar technologies We may also use other tracking technologies, such as mobile advertising IDs and tags, HTML5 local storage/local shared objects (which can store relevant data locally on your device), for purposes similar to those described in this Cookie Notice.

1.4.4. How to manage

Many browsers offer a Do Not Track feature that allows you to send a Do Not Track request to a website. You can set it up directly through your browser.

2. How we use your personal information

We may use your personal information for the following or other purposes as described at the time of collection:

2.1. Service provision and operation. We may use your personal information:

• Provide services;
• Create and maintain your service user profile;
• Facilitate the functionality of the Service, such as uploading, processing and synchronizing multimedia data shared by users and querying and prompting data;
• Communicate with you about the Services, including sending service-related announcements, updates, security alerts, and support and administrative messages;
• Communicate with you about activities or competitions in which you participate;
• Provide support for the Service and respond to your requests, questions, and feedback.
• Comply with applicable local laws/regulations, or comply with government legal requirements
• You understand and agree that for all or part of the content you input, generate, post or transmit through the Software and related services (collectively, "Content"), you grant the Company and/or its affiliates a free, worldwide, perpetual and sublicensable license to use, copy, modify, distribute and display such content solely in aggregate and anonymous form for the purpose of improving and providing the Services, including model training and optimization, unless you opt out, but only if these options are available.

2.2. Personalization of services may include using your personal information to:

• Understand your needs and interests;
• Personalize your experience with the Service and our related communications; and
• Remember your choices and preferences as you browse the web.

2.3. Service improvement and analysis. We may use your personal information to improve our (and our affiliates') business. You can prevent this by deleting your content or account; see the "Delete your content or account" section below.

2.4. Marketing. We and our service providers may send you direct marketing communications that are personalized to your needs and interests. We only use your content (such as user-shared multimedia, input and output) in our marketing or promotional materials if you have posted it publicly on the Services (such as a community page, entered a contest or showcase) or with your consent. We will not use your private content or content you create for clients in marketing without your consent. You may opt-out of our marketing communications by following the instructions in the “Opt-Out” section below.

2.5. Compliance and Protection. We may use your personal information:

• Comply with applicable laws, lawful requests and legal process, such as in response to subpoenas, investigations or requests from government agencies;
• Protect our, your or others’ rights, property and privacy;;
• Audit our internal processes for compliance with legal requirements;
• Enforce the terms and conditions of the Service; and
• Prevent, identify, investigate and deter fraudulent, harmful, unauthorized, unethical or illegal activity, including cyberattacks and identity theft.

2.6. Aggregated, de-identified and anonymized data. We may create aggregated, de-anonymized and/or anonymized data from your personal information and other personal information we collect. We convert personal information into de-identified and/or anonymized data by removing information that makes the data identifiable to you. We may use this aggregated, de-anonymized and/or anonymized data and share it with third parties for legitimate business purposes, including analyzing and improving the Service and promoting our business.

2.7. Interest-based advertising. We, our service providers and advertising partners use cookies and similar technologies to collect online activity and device data to deliver advertising tailored to your interests and measure its effectiveness, including sharing this information with advertising partners.

Further use. In certain cases, we may use your personal information for additional purposes. If those purposes are inconsistent with the original purpose of collection, we will obtain your consent.

3. How we store and transfer your personal information

3.1. General. We generally retain personal information necessary to fulfill the purposes for which it was collected, including to satisfy any legal, accounting or reporting requirements, to establish or defend legal claims, or to prevent fraud. The length of time we retain information depends on the purposes for which we collect and use the information and your choices. To determine the appropriate retention period for personal information, we may consider the amount, nature and sensitivity of the personal information, the potential risks of harm from unauthorized use or disclosure of the personal information, the purposes for which we process the personal information and whether those purposes can be achieved through other means, and the applicable legal requirements.

3.2. When the information is no longer needed. When we no longer need the personal information we have collected, it may be deleted, anonymized or aggregated, or segregated from further processing.

3.3. Where we store your data depends on your location – for example your country of registration, business operations or place of residence. Currently, the location where we store personal information is [Hong Kong]. As a global business, in the future we may also transfer or process personal information in countries other than your country of incorporation, business operations or residence, and where our affiliates, third parties, ecosystem and financial partners and service providers are located. The data protection rules in these countries may differ from those in your country, but the privacy requirements in your jurisdiction remain in effect regardless of cross-border data transfers.

In some cases, we may disclose your personal information in response to lawful requests from local law enforcement or government authorities. Enter Frame takes appropriate safeguards to protect your personal information to meet applicable data protection and national security requirements, as well as the standards described in this policy, including Brazil’s mandatory standard contractual clauses, applicable data protection laws, etc.

4. How we entrust, share, transfer and disclose your personal information

4.1. Delegation

In some cases, we may use other companies to process your personal data on our behalf. For example, we may use another company to provide hotline support, email and technical support. These companies may only use your personal data to provide services on our behalf.

We will enter into strict agreements for entrusted processing or personal data processing terms with the entrusted party. The entrusted party must process the relevant personal data in accordance with this Policy and our instructions, and take appropriate confidentiality and security measures to protect the personal data.

4.2. Sharing

Sharing refers to the process by which we provide personal data to other personal data processors, and both parties can independently determine the purposes and methods of data processing. We will not share your personal data with outside parties except in the following circumstances:

(1) Sharing with your consent: After obtaining your consent, we will share your authorized personal data with the third party designated by you.

(2) Sharing under statutory circumstances: We may share your personal data in accordance with laws/regulations, litigation resolution requirements, or legal requirements of administrative and judicial authorities.

(3) Sharing with our affiliates: Your data may be shared with our affiliates. We will only share your data with our affiliates for specific, explicit and lawful purposes. We will only share the data necessary to provide the service.

(4) Sharing with business partners: To ensure the quality of service to you, we may share your order, account, device and location information with third-party partners. However, we will only share your personal data for lawful, appropriate, necessary, specific and explicit purposes.

We will conduct a security assessment of the sharing behavior and personal data recipients, and sign a data protection agreement or strict confidentiality agreement with them, requiring them to abide by this policy and take appropriate confidentiality and security measures when processing your personal data.

4.3. Transfer

If personal data is transferred due to mergers and acquisitions, division, dissolution or bankruptcy, we will notify you in advance, ask you to fill in the name and contact information of the recipient, and require them to comply with this policy when processing personal data. Recipients seeking to change the original purposes or methods of processing should obtain your consent again.

4.4. Public disclosure

We will disclose your personal data in the following circumstances:

(1) After obtaining your consent;

(2) Based on legal or reasonable grounds: We may disclose your information when required by law, legal proceedings, litigation or public and government authorities.

(3) Enforce or apply our Terms of Service and other agreements, including for billing and collection purposes.

(4) To achieve the purpose you provide.

(5) For other purposes disclosed when we provide the information.

(6) If we believe that disclosure is necessary or appropriate to protect the rights, property, or safety of our company, our customers, or others.

5. Your Rights and Choices

5.1. Contact our Data Protection Officer. For matters related to the protection of personal information, you can contact us via email [support@becast.ai].

5.2. Access, correction, deletion

You can log in to your account at any time and take the necessary steps (if possible) to access, correct or delete the information you have provided, or contact us to request access, correction or deletion of your personal data. In some cases, we may be unable to provide access to some or all of your information. For example, when the information contains personal information about an individual other than you, or when the information is subject to legal or proprietary protections. We need to collect personal information to provide certain services. If you do not provide information that we determine to be necessary or mandatory, we may not be able to provide these services.

5.3. Withdraw consent

If permitted by applicable law, when we process your personal data based on your consent, you have the right to withdraw your consent at any time. However, withdrawing consent will not affect the lawfulness and validity of the processing of personal data based on your consent, nor will it affect the processing of data based on other grounds.

5.4. Equipment and Marketing

Device Permissions

Most mobile devices allow you to disable location services, or withdraw consent from apps that access the camera and photo library, or send push notification messages. Please refer to your device settings to limit the collection of certain information.

Notification

We may send you notifications from time to time when we deem it necessary (for example, when access to the Service is temporarily suspended for maintenance, security, privacy, or administrative-related communications). You cannot opt out of these service-related notifications as they are not promotional in nature.

Marketing Opt-Out

You may opt out of marketing-related emails by following the opt-out or unsubscribe instructions at the bottom of the email, or by contacting us. Please note that if you opt out of marketing-related emails, you may continue to receive service-related and other non-marketing emails.

5.5. Associated with third-party platforms. If you choose to connect to the Services through a social media account or other third-party platform, you may be able to limit the information we receive from you through that platform's account settings. If you revoke our access to information on a third-party platform, that choice will not apply to information we have already obtained from that third party.

5.6. Delete your content or account. We will provide you with the option to delete your account content or account after the content is uploaded. After the data subject makes a written request, we will complete the process within [15] days after we verify it. After completion, your content and account will be permanently deleted from our active system and cannot be recovered, except for data that must be retained by law and anonymous or aggregated data.

6. Links to third-party websites, products and services

The Service may contain links to websites, mobile applications and other online services operated by third parties. In addition, our content may be integrated into web pages or other online services that are not affiliated with us. These links and integrations do not constitute an affiliation with any third party. We do not control the websites, mobile applications or online services operated by third parties and are not responsible for their actions. We encourage you to read the privacy policies of other websites, mobile applications and online services you use.

7. Security

We use a number of technical, organizational and physical safeguards to protect the personal information we collect and to process all personal information securely.

8. International Data Transfer

We are headquartered in [Hong Kong] and may use service providers operating in other countries. Before transferring any of your data outside [Hong Kong], we will take appropriate steps to ensure that the recipient has a legally binding obligation to provide a standard of protection for the transferred personal data.

We are committed to transferring user personal data to other countries only on a clear legal basis and in strict compliance with the data protection laws of your jurisdiction and the jurisdiction of the data recipient. We take the following measures to ensure the security of your personal data:

• Ensure that cross-border data transfers comply with applicable local data protection laws and regulations.
• Sensitive personal information may not be transferred across borders without your consent.
• Meet the prerequisites for secure cross-border data transfer in accordance with the law, including signing standard contractual clauses or obtaining explicit user consent.
• Strictly adhere to the principles of minimum scope, minimum content and minimum retention period for cross-border data transfer to achieve the established business purpose.
• Strictly supervise data recipients to provide the same level of protection for data transferred across borders.

9. Protection of minors

9.1. Enter Frame is committed to complying with the relevant regulations of ECA Digital, and we attach great importance to the protection of the rights and interests of all users (including children). Users must be at least 18 years old to use our services. We strive to provide useful and accessible information to all users while reducing the risk of cyber compromise. We use processes and tools to protect all users, including young users, from illegal and harmful content.

9.2. The types of content that are prohibited from being displayed on our services include illegal content and content that is harmful to minors. We have implemented a number of measures to prevent, identify, handle and take compliance control measures for illegal content. Examples of harmful content:

• Sexual abuse material of minors
• Manipulate minors
• Minors are exposed to age-inappropriate content, such as content depicting self-harm, sex, or violence.
• Dangerous challenges for minors
• Simulate sexual activity or violence with minors
• Minors are exposed to age-restricted or prohibited products or activities.

9.3. If a minor accesses or uses the Services, it must be done with the involvement, supervision and consent of a parent or legal guardian. By allowing a minor to access or use the Services, the parent or legal guardian represents and warrants that they have reviewed and agreed to this Privacy Policy on the minor's behalf and assumes full responsibility for the minor's use of the Services.

We may collect limited personal information necessary to operate, maintain and secure the Service, including account credentials (such as username and password), date of birth, device and technical information (such as device identification and IP address), and usage or activity data (such as content viewed and time spent using the Service). This data is used only to provide and maintain the Service, ensure safety and security and improve the Service.

Minors may not publicly disclose personal information or interact with other users through the Services. We do not sell or share the personal data of minors, nor do we use it for targeted advertising or precise geolocation.

Parents or legal guardians may withdraw consent and request deletion of a minor’s personal data at any time by contacting us at [support@becast.ai]. Upon receipt of such a request, we will take reasonable steps to delete the relevant personal data, subject to our legal obligations to retain certain information.

10. Changes to this Privacy Policy

We may update this privacy policy from time to time. When we make material changes, you will be notified via email or on the Service and the above date will be updated before the changes take effect. Other changes will be effective when we post the updated Privacy Policy. Where the law requires your consent, we will obtain it. Your continued use of the Service after the changes take effect shall constitute your acknowledgment of the updated Privacy Policy.

11. Contact us

If you have any questions, comments or suggestions, please contact us through online customer service or email [support@becast.ai].